Frequently Asked Questions

What sizes do you offer?


The Hospital Mattress is sized 34 inches x 84 inches x 6 inches high.

The standard Memory Foam Pillow with antimicrobial cover is sized 18 inches x 26 inches x 5 inches thick.




What is the weight limit?


Our durable mattress offerings will support any individual up to 300lb. maximum weight. For additional weight specifications, or additional options, please contact us at: covid19@sinomax-usa.com.




How do you sterilize the mattress?


The sterile mattress cover can be sanitized according to hospital procedure. The internal foam can not be sterilized and should be disposed if soiled.




How do you sterilize the pillow?


The Cupron® antimicrobial cover can be washed on high heat according with hospital standards. The inner pillow can not be sterilized, and should be discarded post-patient use. Contact us at: covid19@sinomax-usa.com to order more pillow inserts.




What makes this better than the others on the market?


As a leading industry expert, Sinomax USA has provided millions of comfort solutions to consumers around the world. We carry an unwavering willingness to deliver products that dramatically enhance comfort and well-being. Our mattresses, pillows and mattress toppers are sold in more than 6,000 stores around the world and made from the finest quality materials and craftsmanship. We are fully equipped to ship thousands of mattresses and pillows per day to speed supply.




How long will the mattress last?


The hospital mattress will maintain integrity for years of use, however, if foam material is soiled, please dispose of by hospital and CDC standards. The sterile nylon cover should always be kept on the mattresses in order to fully sterilize.




Can the cover be washed and sanitized?


The mattress cover should only be sanitized topically. Do not remove from mattress foam during use. Please refer to care label on cover for full information.

The pillow cover can be removed, washed and sanitized in high heat with other bed linens. Please refer to care label on cover for full information.




How quickly can we have the products shipped to us?


As soon as your order is confirmed we will begin product and delivery efforts. If you require an expedited shipment, please contact us at: covid19@sinomax-usa.com